Is It A Common Problem?
We get a lot of customers who contact us because they are frustrated with their current web designer. Sometimes they have been working with the web desginer for a while, but mostly the web designer has been recently hired.
What Do We Normally Hear?
The customers who contact us say that they can’t get anybody on the phone, nobody will answer their emails or that the project is just behind schedule.
What Causes The Problems?
Many web designers are great at what they do: website design. But, they have no formal project management experience. This is what bogs down projects and ultimately frustrates customers.
How Can This Be Addressed?
We build our work upon project management fundamentals & this addresses these common problems. For example, we collaborate with our customers using an easy to understand web based project management platform for our projects. They can see tasks, milestones and due dates. We can swap ideas within the project. We also have an online ticketing system for problem management. This expedites support once the project is completed and follow-up work is required.
For Good Measure: Project Overview Page
Down To The Details: Collaborating On Content
